Technical support can be given by various kinds of media, including email, talk, application programming, faxes, and experts, in spite of the fact that the most widely recognized is the telephone. As of late there is a propensity to offer remote technical help, where a specialist interfaces with the PC through a remote association application.
There are 2 kinds of technical support:
Face-to-face technical support
remote or remote technical support
Face-to-faceTechnical Support
It is the one performed by the expert in the region or spot where the gadget being referred to is found, is available straightforwardly with the client to help and offer a superior assistance.
Remote or Remote Technical Support
The assistance a specialist can give you, through telephone or mail or remotely, to take care of a remote issue on a gadget or PC.
Read More: IT support technician salary
Read More: IT support technician salary
Technical Support Costs.
The expense of support may differ. A few organizations offer restricted free support when you purchase your equipment or programming; others charge for telephone support administration. Some are free through discussions, visit rooms, email and some offer support contracts. The overall base costs are: Software or Hardware from 40 to 60 dlls every hour of work. Programming or Hardware systems of 50 to 100 dlls every hour.
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